Pyrespire · Hero Tower Defense
Pyrespire Support
Stuck on a wave, found a bug, or have a question about the game? Email us and Feign Narula, the developer, will reply personally, usually within 2 business days.
Contact support
The fastest way to reach us is email. The button below opens a message with the subject “Pyrespire Support” and a short template.
Or write to feignnarula@nexaplaytech.com with the subject Pyrespire Support.
To help us fix a bug quickly, include
- your device (for example iPhone 13 Pro, iPad Air, Apple TV 4K);
- your iOS, iPadOS or tvOS version (Settings → General → About);
- the Pyrespire version (shown on the App Store page under Version History);
- which map and wave you were on, what you expected, and what happened;
- a screenshot or screen recording, if you can.
Frequently asked questions
How do I install Pyrespire?
Open the App Store on your iPhone, iPad or Apple TV, search for Pyrespire, and tap Get. If it doesn't download, check your free storage and internet connection, then try again.
Which devices are supported?
Pyrespire needs iOS 15.0 or later on iPhone, iPadOS 15.0 or later on iPad, or tvOS 15.0 or later on Apple TV. The App Store shows full compatibility on the game's page before you download.
What controls does it use?
Touch on iPhone and iPad. On Apple TV, use the Siri Remote or a compatible game controller.
Does Pyrespire need an internet connection?
No. You can play offline. You only need a connection to download the game and its updates from the App Store.
Does Pyrespire have ads or in-app purchases?
The current version contains no third-party ads and no in-app purchases. A future update may add optional, clearly labelled, non-personalised ads (for example, watching an ad for a bonus) and a one-time Remove Ads purchase. Pyrespire will never use an advertising identifier or track you, and every player is treated as under 13. Any change will be described in the release notes and in our privacy policy.
How do I restore purchases?
There is nothing to restore in the current version because it has no purchases. If purchases are added later, a Restore Purchases option will be included in the game, and purchases will be tied to your Apple Account so you can restore them on any of your devices.
I lost my progress. Can you recover it?
Progress is saved only on your device, and we never receive a copy, so we cannot restore it. It may come back if you restore your device from an iCloud or computer backup made while the game was installed. Deleting the app deletes its saved progress.
The game is slow, hot or crashes. What can I try?
Close other apps, make sure the device is updated, and restart it. Low Power Mode can reduce performance. If it still happens, email us with your device, OS version and the map you were on.
How do I get a refund?
App Store purchases and refunds are handled by Apple. You can request a refund at reportaproblem.apple.com.
What data does Pyrespire collect?
None. There are no accounts, analytics or ad tracking. See the Pyrespire Privacy Policy for details.
About Pyrespire
Pyrespire is a hero tower defense game developed and published by Feign Narula, an individual developer based in Ontario, Canada. Hold the burning spire, place your defenses and lead your hero through waves of attackers on iPhone, iPad and Apple TV.
Support is provided in English by email. A web contact form may be added later. Email will always remain available.